WHAT CAN I EXPECT FROM MY EXPERIENCE AT THE EDEN HEALTH RETREAT?

With busy lives and an environment full of pollutants, it can be hard to find balance in today’s world. But a stay at Eden promises to restore the balance by offering a holistic program specially designed to alleviate stress and maintain optimum health through healthy eating, exercise and pampering.

You can expect to nourish your physical, spiritual and emotional self at Eden. You will leave this special valley with clarity, direction, a feeling of health and wellbeing and a desire to make positive, permanent changes in your life.

IS THERE AN AGE LIMIT FOR GUESTS?

Eden Health Retreat welcomes all guests above 18 years of age.

WHAT TYPE OF PEOPLE GO TO THE EDEN HEALTH RETREAT?

Eden Health Retreat is the perfect sanctuary for people from all walks of life.

No matter your gender, age (18 years and older), professional status or lifestyle, Eden has facilities, activities and therapies to suit everyone’s needs.

DO MANY PEOPLE COME ON THEIR OWN?

Many of our guests choose to come on their own and Eden is a rare place that offers an environment which is very comfortable for them to do so.

DO I NEED TO BE FIT?

Our wonderful staff will greet you upon arrival and talk to you about the physical, emotional and spiritual options available throughout your stay.

Eden activities cater to people of all fitness levels and abilities and much of the program is about unwinding and relaxation.

The environment is expansive and some areas are elevated, so you will need to be able to walk up the hill. For most guests though, the beautiful surrounds and the leisurely pace of the valley makes it worth any effort expended.

Feel free to contact us if you are concerned about your personal fitness level or an injury that may hinder your abilities.

DO I HAVE TO PARTICIPATE IN ALL ACTIVITIES?

Whilst we encourage and support you to join all activities, it is entirely your choice to participate, watch from the sidelines, enjoy daily treatments or do a little of everything.

HOW SHOULD I PREPARE FOR MY VISIT?

As Eden is an alcohol and smoke free environment, you will most likely feel detoxification effects when eliminating these from your diet.

To reduce the risk of detox symptoms in your first few days with us, we recommend you remove or decrease these substances a few days prior to your arrival, particularly if you are a heavy consumer of any.

WHAT SHOULD I BRING?

You can download our checklist here for a clear guide on what to bring with you.

WHAT TIME IS CHECK IN?

Check in for 7 night and 4 night stays is between 2pm and 4pm, on Sundays. For 3 nights stays, please check in between 2pm and 4pm on Thursdays.

Rooms are required to be vacated by 10am, and departure undertaken before 12pm.

WHY WE ENCOURAGE YOU TO DISCONNECT FROM TECHNOLOGY?

We encourage you to disconnect from technology and take a complete break from the outside world. This will allow you to get the full Eden experience and focus completely on yourself and your wellbeing.

As there is no wireless reception in our beautiful valley, we are happy to say that you will not receive a signal or mobile connection, so you can enjoy the digital detox!

We understand some guests do need to “touch base” with loved ones and work and therefore we provide access to landlines and some limited use of Internet on our guest computers when necessary. But if refraining from technology could pose a genuine problem for you during your stay please contact reservations on (07) 5533 0333.

Please note Eden Health Retreat is not a rehabilitation centre. Our staff are not trained nor qualified to treat or accommodate persons who require prescribed rehabilitation treatment.

WHAT IS THE REFUND OR CHANGE OF DATE POLICY?

Eden Health Retreat Cancellation Policy

All reservations made after 22/04/22 are subject to the following conditions. Please note, that all cancellations are required in writing.

Reservations cancelled more than 14 days in advance of your arrival, may be rescheduled within 12 months from the date of booking, or have the deposit refunded. 

Cancellations made 14 days or less prior to arrival may be rescheduled within 12 months from the date of booking. No further amendments will be permitted. If rescheduling is not possible, the deposit payment will be forfeited.

Cancellations made 7 days or less prior to arrival, will forfeit the $1200 per person, deposit paid. 

Cancellations made on the day of arrival will forfeit the full balance paid.